Welcome to the Latest Edition of Synergy Dental Care Newsletter!

We’re excited to bring you the latest updates and news from Synergy Dental Care. In this edition, you'll find important information about our recent IT and phone system upgrades, a deeper look into the Synergy difference and how we're celebrating our patients and team members.

From special events like our Easter Prize Draw to our new initiatives such as the "Synergy Stars" recognition program, there’s plenty to share. Thank you for being a valued part of our Synergy family - we look forward to continuing to provide you with exceptional care!

Important update: New IT and phone systems

We would like to thank all our patients for your patience and understanding over the past month while we upgraded our IT and phone systems. This significant upgrade ensures we're ahead of "The Big Switch Off" - the industry-wide transition from analogue landlines to digital phone lines by January 2027.

This upgrade changed our main practice phone numbers and Client Care Team email addresses.

Please now use the following contact details:

• Synergy Biddulph: 01782 983 833

• Synergy Burslem: 01782 498 181

By contacting our practices directly, you'll benefit from faster responses, personalised service and the ability to avoid unnecessary phone or email loops.

More than a Check-up - The Synergy Difference

Did you know that your regular dental health check is more than just a ‘check-up’? Our comprehensive 16-point Dental Health Check is designed to assess every aspect of your dental health.

This attention to detail and integration of cutting-edge technology is the Synergy difference, ensuring you receive outstanding care every time you visit.

Personalised Health Review

We begin by updating your personal and medical details, exploring your individual risks, and discussing your family dental history.

Comprehensive Oral Examination

We then thoroughly examine your teeth, gums, jaw joint, and mouth, including an essential oral cancer screening.

Advanced Technology for Precision

Advanced technology, such as digital X-rays and intra-oral scans, supports precise diagnoses, enabling us to create personalised treatment plans tailored just for you.

Your chance to win at Synergy Dental Care

Exciting News and Special Celebrations! At Synergy Dental Care, we love showing appreciation to our amazing patients. From fun prize draws to our heartfelt Patient of the Month feature, we’re committed to making your experience with us even more special. Read on to learn about our Easter Prize Draw and how you could be our next Patient of the Month!

Easter prize draw

Celebrate Easter with us! We will be holding a special raffle prize draw for our patients and social media followers.

You have the chance to win this stunning hamper filled with Easter goodies!

The winners will be randomly selected on 14th April - Good luck!

Patient of the month

This new feature is our small way of showing appreciation to our wonderful patients. Each month, we randomly select a date and a patient visiting us on that day to be our Patient of the Month.

In March, our lucky patients were Lynn and Janet; this month it could be you!

book your appointment

Team news

Celebrating Our Team and Welcoming New Faces! At Synergy Dental Care, we know that great outcomes are the result of a team effort. That’s why we’re excited to introduce new ways to celebrate our exceptional team members and keep you informed about important updates. From our Synergy Stars initiative, to welcoming back a team member, there’s a lot happening here at Synergy Dental Care!

Synergy stars

Great outcomes are always a team effort! That's why we're excited to launch "Synergy Stars," a new initiative to celebrate the often unseen members of our team who make your visits special.

We warmly encourage you, our valued patients, to get involved by voting for a team member who truly stood out during your visit. Your votes help us recognise our team's exceptional effort.

The team member with the most votes each month will become our Synergy Star of the Month and receive a special token of appreciation for their dedication and outstanding service.

Welcome back, Amber!

We are thrilled to welcome Amber back to the Synergy Dental family! Amber first joined our practice in 2016 as a trainee dental nurse. After qualifying and gaining valuable experience as a dental nurse, she left us just before the Covid pandemic to pursue a new career path as a paramedic.

We're delighted that Amber has returned to us in a new and exciting role as Assistant Practice Manager at our Biddulph practice, starting in February.

With her diverse experience and dedication to patient care, Amber is already making a positive impact and is an excellent addition to our management team.

Welcome back, Amber; we're excited to have you with us again!

Stay Hydrated

Dehydration can reduce saliva production, leading to dry mouth, which increases the risk of tooth decay and gum disease. Make sure to drink plenty of water throughout the day, especially if you’re spending time in the sun or participating in physical activities. Water not only keeps you hydrated but also helps wash away food particles and bacteria from your teeth.

Choose Healthy Snacks

Summer is synonymous with ice cream, fizzy drinks, and sugary snacks, which can harm your teeth. Opt for healthier alternatives like fresh fruits, vegetables, and cheese. These snacks provide essential nutrients and stimulate saliva production, which naturally cleanses your mouth and reduces the risk of cavities.

Maintain Your Oral Hygiene Routine

It’s easy to skip brushing and flossing when you’re out of your regular routine, such as when travelling or attending summer events. However, maintaining your oral hygiene routine is crucial. Pack a travel-sized toothbrush, toothpaste, and floss if you’re on the go. We love the Curaprox travel set, which has all the tools you’ll need for your holiday. Aim to brush at least twice a day and floss daily to remove plaque and food particles that can lead to dental issues.

Our patients say it best

"The customer service at Synergy Dental is consistently outstanding. All the management and staff are very helpful and extremely professional. Nothing is ever too much trouble. I hold this dental practice in the highest regard. I would like to thank one and all for the care and compassion that has been shown to me over the years."
- John W
Synergy Dental Care Biddulph

"Amelia is the best dentist I have ever come across, she’s so knowledgeable and caring and very understanding of a nervous patient. She’s kind and goes above and beyond to make sure everything is as good as it can be. All of the dental nurses, Jocelyn, Rosie and everyone here are always lovely. I’m really grateful for how they have helped me recently especially. Thank you everyone."
- Philippa H
Synergy Dental Care Burslem

Book Online